Question Answer
Q1: What types of toys do you offer in your online store? In our online store we offer a huge range of toys including figures, watches, soft toys, bags, accessories and much more. Our selection is carefully chosen to provide an immersive and entertaining gaming experience.
Q2: What payment methods are accepted on your site? We accept payments by credit card, Amazon Pay and PayPal on our site. These secure payment options provide a convenient and risk-free payment experience.
Q3: What is your return and exchange policy for products purchased online? We offer a flexible return and exchange policy. If you are not satisfied with your purchase, you can contact us within 14 days of receiving your order for instructions on returning or exchanging the product.
Q4: How can I contact your customer service if I have any questions or problems? You can contact us using our contact form on our website or by emailing us at land-games@outlook.com . Our customer service team is dedicated to quickly answering your questions and resolving your issues.
Q5: Do you offer any special promotions or member benefits? Yes, we offer special promotions and exclusive member benefits. By subscribing to our newsletter or becoming a member of our site, you will have access to promotional offers reserved for members and other benefits. Stay informed about our latest offers by subscribing to our newsletter.
Q6: What delivery methods are available and delivery times? We strive to deliver your orders quickly. Typically , orders are processed and shipped within 24-48 hours of payment confirmation. To do this, we collaborate with reliable logistics partners such as Mondial Relay and Colissimo. Delivery times depend on your location and the delivery method chosen.
We offer delivery to a relay point where you will be informed by e-mail when your package is available. We also offer home delivery with delivery options to your letterbox or by hand for purchases over €50.
Q7: Do you offer personalized advice for choosing toys? Absolutely ! Our team of experts is here to help you make the best choice. Contact us using our contact form or by sending an email to land-games@outlook.com with your preferences and needs, and we will provide you with personalized advice.
Q8: What if I have problems with my order or want to return an item? Your satisfaction is our priority. If you have a problem with your order or wish to return an item, please contact us immediately. Our dedicated customer service will be happy to help you resolve any issues.